Sadly all to many organisations employ individuals who hide behind their title and won’t engage with customers for one reason or another. Shocking such thinking is thought to be acceptable. In my view such organisations who don’t connect with their customers are doomed to decline and rightly so.
Absolutely! If you are too cool for people God will tale it way from you. Thanks Chris
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Thanks Jose’ …. also it takes a lot to be in the frontline…what we call
Thick skin….And calm….diplomacy. 😁
Yes it does and a lot of patience and understanding especially waiting tables.
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